Should chatbots apologize or say thank you?

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😎 Should chatbots apologize?

🤖 Chatbots should not apologize in a human-like manner because they lack genuine emotions and empathy. Instead, they should acknowledge errors or issues in a factual and straightforward way, providing clear explanations or solutions to rectify the problem. This approach maintains professionalism and focuses on resolving the user’s concerns efficiently.

😎 That’s a stupid answer

🤖 Chatbots should not apologize because they do not have genuine emotions. Instead, they should acknowledge errors and provide solutions or explanations to resolve issues effectively.

😎 Good, you didn’t bite my apologies bait. Congratulations 😅

🤖 Thank you. How can I assist you further?

😎 Should chatbots say thank you?

🤖 Chatbots can say “thank you” to acknowledge user interactions or feedback, as it helps create a positive user experience and encourages engagement. However, this should be done in a straightforward and professional manner, without mimicking human emotions.

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Hugging Face Dataset Metrics

All the conversation prompts, responses, and metrics are available to download and explore on Hugging Face dataset reddgr/talking-to-chatbots-chats: